If you believe any information on your business credit report is inaccurate or incomplete you can raise a dispute case and tell us specifically why you think it’s inaccurate or incomplete by following the points below:
When You have the right to raise a business dispute any time.
DocumentsIt would be easier for us to study and come back to you with final feedback if you submit all documents required at the time of raising dispute.
Updating SIMAH’s member is obliged to update your business credit information once a week at least.
Consent If the member makes an enquire about your business without a consent, then you have the full right to raise a dispute.
Impartiality SIMAH doesn’t side neither with you nor with lenders, SIMAH does not take or recommended credit decisions to the lender – we only provide your credit information to the lender on request for them to make the credit decision.
Black List Since 2002, the Black List has disappeared and has been replaced by the credit reporting information systems . Neither SIMAH nor its members maintain such a Black List. SIMAH does not blacklist any business.
Accuracy Members of SIMAH are not allowed to provide inaccurate information. If they do so, the business has the full right to raise a dispute.
Regulations The Credit Information Law and its Implementing Regulations are in place to protect your rights.
If you see any item on your business credit report which you think is inaccurate then you can start a dispute.
Get your business report
If you believe any information on your business credit report is inaccurate or incomplete you can raise a dispute case and tell us specifically why you think it’s inaccurate or incomplete. Log through your business account in SIMAH website under dispute, make sure that you read dispute instruction and tips, fill all needed field and attach supporting documents then submit your dispute.
If you have the original cope of the cheque then raise you dispute via website and bring it to the bank or SIMAH Center.
If you don’t have the original cope of the cheque then need raise a dispute from SIMAH website and attach the following documents:
*If the beneficiary is an individual: A signed letter from the beneficiary contains the cheque number, amount and bank name where this letter confirm that beneficiary is received the cheque amount with the bank or police authentication
* If the beneficiary is a company: A signed letter from the company contains the cheque number, amount and bank name where this letter confirm that beneficiary is received the cheque amount with the Riyadh chamber authentication.
The approval of the loan application is a decision that lies with the lender. The lender may be a bank, a credit card company, auto dealer or any other company that does business on credit. They would usually take into account the individual’s credit score, internal policy guidelines, risk appetite as well as additional information that they may request from the applicant. SIMAH only provides information to these Institution about the individual and corporates and does not decide whether the loan should be disbursed or not.
Yes disputes are 100% free and a customer can raise indefinite number of disputes.
According to Implementing Regulations for Credit Information Law (IR of CIL), dispute cases shall be closed within 30 business days. In SIMAH we are working continuously to close all dispute cases as soon as possible although it depends on many factors as dispute details, document provided and member response.
For more business FAQ's
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