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Customer Service

At SIMAH, we are committed to providing clear and accessible channels to support you and address your inquiries.

Working Hours

Sunday – Thursday
8:00 AM – 4:00 PM

Unified Contact Number
8003010046

Submit a Dispute

If you notice any inaccurate or outdated information in your credit report, you can submit a dispute electronically through the MOLIM website or mobile application.
Dispute Processing Time: Up to 30 business days.

Submit a Complaint

You can submit and follow up on your complaint electronically through the MOLIM website or mobile application.
Complaint Resolution Time: Up to 3 business days. ​

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